As part of your Purchase of your HP system, you will be provided with access to HP's online training portal and receive a series of face to face and virtual training sessions to ensure you get the most out of your system.What's included
|HP 3D Installation Service and HP 3D Operator Training and Certification
|A standard test job will be printed as part of the installation to demonstrate the operation of the printer, tools, and peripherals to the operators During the HP 3D Operator Training, your operators will receive content related to workflow, hardware, and software operations. If the operators pass the online exam, HP will provide the HP Official Multi Jet Fusion Operator Certification.
|HP 3D Ramp-Up Service
|This service is designed for production managers, pre-production, and operation staff addressing operational process optimization to reach system-ready state quickly. Processes include a system health check, operational procedures review, and operational printing workshop where HP run a print test to make sure key processes are properly implemented. The HP or HP-authorized representative will contact you to properly plan and schedule the delivery of the service keeping in mind the machine usage and the amount of experience held by the operators. An HP or HP-authorized representative will deliver the service and, at the end, you’ll receive a service completion report.
|HP 3D Part Quality Training
|Quality, process, and application engineers will learn about key aspects that impact part quality during this two-day on-premises session. Topics will include evaluating the factors that impact part quality, efficient printing and cooling strategies, part quality issues and troubleshooting, optimizing part positioning, and job preparation for optimizing part quality.
|HP 3D Proactive Remote Service
|One member of your staff who preferably has some prior design experience will receive theoretical, application, and design knowledge to make optimized designs. Identify new opportunities and advanced design techniques using HP MJF technology. This training combines instructional content with practical exercises allowing you to understand the uniqueness of designing for additive manufacturing. Access this web-based training and become a qualified designer.
25 Jun 2021
On the training day, I learnt a multitude of new things concerning my newly bought 3D printer and slicer software. As this is my first time buying and using a 3D printer 3DGBIRE were were extremely supportive, answered my questions with clear precise answers and continue to do so even after the training day. They are also happy to jump on a call with me if I'm struggling to work something out via email. Easily worth 5 stars and I look forward to speaking to them again soon!
17 Nov 2023
From initial purchase of a Ultimaker S5, through to training, support and supplies, we have always had a positive experience with replies to emails for support being actioned really quickly. We did have issues with filament that was part of a faulty batch, but this was resolved within half a day, with the new filament arriving the next day.
9 Jul 2021
I received a half-day training session today with Steve Taylor and Steve was able to cover everything that I needed to know to get up and running with our printers. Steve's knowledge of the 3D printing industry shines through and as my training happened to be factory based, I was lucky enough to get a glimpse of all the other printing technologies. A very informative and enjoyable time, well worth the cost. Thanks.