3DGBIRE offers top-notch customer service and technical support for Raise3D, UltiMaker, Makerbot, BCN3D, and Dremel. Our expert team is available weekdays from 9 am to 5 pm to assist with any application, material, software, or hardware queries.
3DGBIRE takes immense pride in delivering exceptional customer service and technical support for Raise3D, Ultimaker, Makerbot, BCN3D & Dremel Customers. Our team of knowledgeable experts is available on weekdays from 9am to 5pm, ready to assist you with any application, material, software or hardware-related queries.
Experience the assurance of a 2-year cover on all Manufacturer Warranty parts, inclusive labor for replacement, certificated machine service, lifetime expert telephone & email support, and convenient collection & return delivery. Invest in worry-free 3D printing today!
Find out more about our 3D printer warranty extensions and options
Ffen was excellent, patient, knowledgeable, and personable. Talked us through point by point (with supplemental emails) to get our problem sorted out.Andrew Land
Good customer service. Helpfully staff. Quick responsiveness.Adam Hillard
Ffen has helped me by going above and beyond a number of times and they are part of the reason I continue to use 3DGBIRE. Brilliant service.Jack Dunn
Identified the problem straight away, offered to have the printer back to fix inhouse as it was damaged in transit after a service. Ffen also said that if I'm confident enough to give it a go she would forward the instructions to do so. I've not had chance to try and fix it yet so depending on how that goes I might need her help again. thanks for your help.Iain Jones
Great Team with tons of Knowledge and prepared to help.Steve McClurg
Ffen was very kind, and provided more than enough support.David Baumber
I've always found your service and advice excellent and helpful. This time was no exception. I may still be sending you my ultimaker 3 extended for a service. I'm still trying to fix it myself at the moment. Thanks BenDavid Searle
Gordon came back to me very swiftly with the information I neededLiz Prickett
Went out of their way to make my item. Really friendly service, very welcomingJason Duggan
As industry experts in the 3D printing realm, we recognise the critical importance of regular maintenance and servicing to ensure smooth operation and consistently high-quality prints. Just like your car, having your 3D printer go in for regular machine servicing ensures optimal performance and cost-saving by spotting any issues that could potentially lead to disruptive workflows.
Book a machine serviceAchieve precision with accurate and consistent prints by ensuring your 3D printer is properly calibrated. Our experts adeptly adjust settings and parameters to ensure optimal performance.
Ensure smooth and precise movement during printing by lubricating moving parts such as rails and bearings, reducing friction and wear.
Identify potential issues early through a thorough inspection of your printer's components, helping to replace any worn or damaged parts promptly.
Enhance performance and embrace new features or bug fixes by regularly updating your 3D printer's firmware.
Professional diagnosis and resolution of issues such as clogged nozzles, filament jams, or connectivity problems.
Our commitment to success is evident through the completion of a sample print, providing you with tangible evidence of our service's success upon request.
To ensure your 3D printers consistently deliver the highest-quality prints with the smoothest operations, it’s crucial that you regularly maintain them with professional machine servicing. By investing in regular machine servicing, you can prolong your printer's lifespan, save time, and avoid expensive breakdowns and extensive repairs.
At 3DGBIRE, we offer maintenance and repair services for a wide range of 3D printer manufacturers. If you can’t find the manufacturer of your 3D printer listed above, we may still be able to help!
Contact our tech support team
Our technicians are trained and knowledgeable in the specific intricacies of UltiMaker, MakerBot, Raise3D, BCN3D, Meltio and HP 3D printers - as well as a great range of other manufacturers in the additive field!
Count on us for timely responses, quick solutions, and reliable support to minimise downtime.
We prioritise delivering high-quality prints by ensuring your 3D printer is operating at its peak performance.
Our expertly trained team of additive technology technicians is ready to address any issues and deliver a thorough, professional service for your 3D printer machine, following an in-depth checklist to ensure all systems are operating efficiently and continue to do so.
To register a technical support ticket, simply reach out to us at support@3dgbire.com, call us on 01257 228411, or simply book a machine service by filling out your details in the form below.
As a trusted partner of many of the market-leading manufacturers of additive technology, our team is well-equipped to assist with 3D printing software support, machine troubleshooting, and full servicing. Our experts can support and carry out maintenance and repair jobs for many leading brands, such as UltiMaker, Raise3D, Photocentric, Meltio, BMF, HP, BCN3D, and many more.
As the leading service centre for 3D printers in Great Britain and Ireland, you can guarantee a dedicated and supportive team is on hand to deliver exceptional technical service to ensure your 3D printing systems get back to their optimum performance. It’s also an added benefit and peace of mind to know that we have an extensive range of spare parts available that aren’t regularly available through other channels. And when it comes to a 3D printer service, you can rest assured knowing that even if you purchased a 3D printer via another reseller or your machine is discontinued, we may still be able to help with routine machine servicing, as well as post-servicing warranty extensions.
Book a machine service