George Szekely Dental Laboratory, established in 1968, is a dental prosthetics facility owned by Janine Cerbu and her business partner Amha Selassie. The lab creates a wide range of dental products, including dentures, crowns, and veneers, catering to various dentist requests.

Challenges

The laboratory faced several challenges with their old equipment

  1. A small vacuum former, with limited pressure capabilities
  2. Inability to achieve desired tightness in products
  3. Time-consuming production process for making night guards, essix retainers, aligners, and bleaching trays
  4. Difficulty managing high workloads, often requiring late-night and weekend work

Solution

To address these issues, the lab invested in the Multiplier machine which they bought from WHW — a more advanced piece of equipment designed to improve efficiency and product quality.

Impact and Results

The implementation of the Multiplier machine brought significant improvements:

  1. Production time reduced to a quarter of the time that it was previously
  2. Increased capacity to handle orders without fear of overload
  3. Improved work-life balance for technicians
  4. Potential annual time savings of 1,200 working hours
  5. Ability to expand services, particularly in the growing market of retainers and aligners
  6. Enhanced employee satisfaction and productivity

Conclusion

The adoption of the Multiplier machine has transformed George Szekely Dental Laboratory's operations. It has not only solved immediate production challenges but also opened new opportunities for growth. The lab can now confidently take on more clients and offer a wider range of services while maintaining a better work-life balance for their technicians.

This case study demonstrates how strategic investment in advanced technology can revolutionize a dental business, improving both productivity and employee satisfaction.